Customer Orders

Your order is only confirmed when you send the order placement details:

  1. Full name
  2. Contact number
  3. Description of Item(s)
  4. Delivery Option/ Collection Point

No other format will be accepted

Returns & Exchanges

  • We will not be held responsible for any sold out items due to failure of order placement.
  • You can return unopened items in its original packaging within seven days of purchase with the receipt or proof of purchase.
  • There is no exchange or refund on sale/discounted items.
  • No refunds or cancellations on the preordered name or initial necklaces.
  • All returns or exchanges must be conducted at one of our collection points.

Delivery Policies

  1. Delivery to home or work address cost between $35-$45 based on delivery zones 
  2. Payment method for above is cash or linx on delivery.
  3. Delivery to Tobago is a flat rate of $30
  4. Payment method for above is a bank deposit.
  5. Delivery Processing Time: Most orders take approximately two working days to be dispatched.
  6. Collection of orders are free to C3, South Park, Xtra Plaza Chaguanas and UWI St. Augustine 

    The delivery schedule is posted each week on Instagram